Business Development Manager

1. Contributes to the company’s sales growth expectations

• Executes tactical plans to meet and exceed growth sales targets.
• Maintains a healthy sales pipeline at all times by continually engaging new clients.
  • Identifies prospective sales opportunities within the assigned sectors and industries.
  • Networks at appropriate functions with the purpose of meeting potential clients.
• Conducts sales presentations and carry out meetings with clients.
  • Appropriately question, listen to, and interpret potential and new client requirements.
  • Sets the right expectations for clients.
• Facilitates service trials if necessary.
• Prepares and presents written proposals and price quotations, making sure that all products and services are given equal sales attention.
• Closes deals at appropriate price levels and completes all accreditation requirements imposed by the clients before hand-over to the account management team.
• Continually improves self product knowledge and selling skills

2. Contributes to the over-all achievement of departmental goals and company objectives

• Properly transitions new clients to the appropriate Account Manager.
• Assists the account management team with initial client education and service information upon turnover if necessary.
• Ensures that all acquired sales are supported by proper documentation to facilitate subsequent payment collection.
• Properly endorses new clients to the finance and collection team.
• Accurately transfer appropriate information and feedback from clients to the business.
• Actively participate in all internal trainings, new product briefing and testing if and when needed, and communicate feedback to relevant internal stakeholders.
• Listen to, accurately interpret and follow instructions.
• Attend and participate in all internal meetings

3. Maintains high standards in terms of personal sales discipline, work ethic and professionalism

• Punctual in reporting to work and attending client meetings.
• Properly manages leave schedules vis-à-vis work commitments.
• Optimizes time spent at work and knows how to manage workload effectively.
• Properly schedules and performs critical sales activities such as client calls, client visits, proposal and contract preparation and other administrative tasks.
• Executes work requirements in a timely and accurate manner, making sure to follow company SOPs when applicable.
• Provides accurate updates and feedback.
• Endeavors to keep common company equipment in good working condition and assigned equipment secure and damage-free.

4. Ensures compliance with Isentia policies and standards, and ensures compliance will all local statutory requirements.

• Complies with all local legislative requirements.
• Adheres to company policies and procedures and the corporate Code of Conduct.
• Where appropriate keeps up to date with legislative requirements through membership of industry organisations.
• Ensures personal adherence to workplace health and safety requirements and either addresses or brings to management’s attention when others are in breach of these requirements.
• Acts in an ethical way with company assets and others.